Automatic messages from ClubRight

All messages sent from ClubRight to your customers and staff members.

Customer Messages

- Booking email

Sent when a customer books into an activity.

- Booking Reminder

Sent 24 hours before the start of an activity. Also sent 1 hour before if they customer booked in within 24 hours of the start.

- Booking Cancellation email

Sent when a customers booking is removed for an activity.

- Membership confirmation email

Sent when a customer purchases a membership plan. If sold in the club you will need to send the confirmation manually by clicking 'send confirmation email' on the summary page.

- Membership freeze email

Sent when a customer freezes a membership plan.

- New award email

Sent when a customer receives a new award.

- Till receipt email

Sent when a customer purchases a product

- Waiting list email

Sent when an activity is fully booked and joins the waiting list.

- Space available

Sent to those on the waiting list when a space becomes free. First come first serve.

- Welcome email

Sent when a customer joins online

Staff messages

These can be selected in the club info tab.

- Booking instructor email

Sent to an instructor when a customer books into an activity.

- New prospect email

Sent to owner level profiles when someone signs up online

-new member email

Sent to owner level profiles when someone signs up to a membership plan.

If you are with the complete package you can edit some of the automatic emails to make them more personalised.

Email examples below

Booking email

Booking reminder email

Booking cancellation email

Membership confirmation email

Frozen membership email

Till receipt email

Waiting list email

Space available email

Award email

welcome email