Creating and using Booking Bans

How to stop customers from booking into a specific class for a time period

Within this article we are going to set up booking bans, this will then stop customers from booking into a specific class online, for the time period set. The booking ban date, and classes are separate.

To ban from all classes please follow the below:

Firstly you will go onto the customer's profile via the member's grid,

Once you are on the customer's profile you will click the restrictions tab.

Now you will click the box next to 'prevent member booking until' and enter in the date which you wish to stop the member from booking until.

To ban from specific classes please follow the below:

When on the restrictions tab you will tick the activities the member is not allowed to book in to.

Now to if you wanted to unban you will need to unselect the class manually.

Make sure you click 'save' on the customers profile.