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Push Notifications and Smart Notifications
What are smart notification's? What are push notification? How do I set them up?
Push notifications
Push notifications will show up on the members app.
To send a push notification you will go to the members profile then under comms hub click send message.
Now click 'send push notification'
What is a Smart Notifications?
The ability to send a Push Notification and or an email at the same time.
So using smart notifications ClubRight is able to identify if a customer is using the mobile app or not. Once you look to send out a smart notification those who have the mobile app will get a push notification which appears on their mobile app, If they do not have the app downloaded the customer will be emailed instead. 👍
How to send out a Smart Notification?
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Firstly you will go to the members grid.
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Now filter the options to who you want to send the smart notifications to (select a filter such as active members then click refresh and it should only show these customers)
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Then click 'selected member options'.
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Now select 'send a message'
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Now you will press 'smart notification'.
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Write up the message you would like to send the customer.
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And click 'send'.
Please be aware that smart notifications is a pro-right feature only. If you would like to find out more about pro-right please message us via the orange button.