Staff

Setting Up Owner/Staff Users

How to set up more staff members on Your Club App

- Click the settings cog in the top right and to staff.

- Then click setup new staff member

 


 

- Next, fill out the First name, Surname, and email address

 


 

- Now select the level of access in the top right

 


 

- You can fill out the rest of the staff members account, such as the profile tab, membership, and rota  

 

 

- Now they are set up and ready to go! Could you ask the staff member to use the register link to setup an online account, as long as they use the same email address it will link to the admin account.

- Now your set up is complete, and your staff User is ready to go!

- To learn how your members can get started, see Setting Up Members on Your Club App! 

 

IMPORTANT NOTE:
We recommend you set up all staff and admins BEFORE you begin to encourage your members to download Your App. This means that your team can get familiar with using Your App first, and can offer a much more seamless level of customer service for your members 😊

  Trainer Staff Owner
Access and edit settings No No Yes
Add membership plans to members Yes Yes Yes
Access member profiles No Yes Yes
Freeze/cancel memberships No No Yes
Access the diary Yes Yes Yes
Add events to the diary  No  Yes Yes
Book customers onto activities  Yes Yes Yes
Delete activities  No Yes Yes
Access the till Yes Yes Yes
Access reports No  No Yes