Why is my member denied access.

Why is my member unable to enter the club

- Firstly please ensure the member has an active membership plan which is not overdue

Members grid > members profile > membership tab 

- Now ensure the member is allowed to access the club, and allowed to access the club at this time. 

settings > memberships > click on the plan > details > allows club access

settings > memberships > click on the plan > restrictions > is allowed in at this time

- If the customer has booked into an activity with a credit and no active plan please ensure this is at least 30 minutes before this is due to take plan 

- If you are having a problem with the member scanning registering with the clubright system take a look at the link below 

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